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Hagerman & Company built Tennsco a custom Rapid Render workflow in Autodesk 3ds Max, training staff with no CAD experience to produce photorealistic product renderings in a single day.
The Challenge
For more than 50 years, Tennsco has manufactured steel storage solutions — filing systems, shelving, and lockers — across seven facilities on its 1.5 million-square-foot campus in Dickson, Tennessee. With thousands of products across multiple color options, photographing every item from every angle had become both time-prohibitive and cost-prohibitive. Tennsco needed a faster way to generate fully rendered product images from multiple camera angles, without relying on traditional photography for every SKU and color variant.
The Solution
Hagerman & Company built Tennsco a custom material library, environment template, and user interface in Autodesk 3ds Max, then delivered training built specifically around that setup. After just one day of training, employees with no previous CAD experience were producing fully rendered 3D models on their own, compared to the roughly three days a CAD user would typically need to learn a workflow like this from scratch.
The Impact
Sales and marketing staff could now independently create photorealistic renderings for online and printed marketing materials, without depending on a designer for every new product or color option. Tennsco's Director of Marketing, Rachel Bradley, described the impact directly:
"I really liked that Hagerman & Company was able to help us build our library of materials, and then use that library to train us on how to make images. It was a seamless, easy process," Bradley said. "I would recommend Hagerman & Company based on their professionalism and deep knowledge of the product offerings. They were able to pinpoint our needs, and train us on exactly how to best utilize the software, which was a money saver for our company."
Brown University Modernizes Facilities Document Management with Accruent RedEye
The Challenge:
Like many universities, Brown historically relied on a physical plan room where facilities staff accessed drawings, as-builts, and asset documentation in person. Between 2012 and 2014, the university digitized these records and implemented Accruent Meridian as its document management platform.
While Meridian initially improved accessibility, Brown’s operational needs evolved significantly over the following decade. The university manages a complex campus environment that includes aging infrastructure, historic buildings, and new construction, supported by systems such as Autodesk AutoCAD, ArcGIS, Planon, and emerging BIM initiatives.
“We’ve learned a lot over the last decade about what works and what doesn’t,” said Colin Johnson, Director of Facilities Systems and Services at Brown University. “We’ve had a lot of staffing turnover throughout. We’ve lost a lot of that institutional knowledge that we built up around Meridian over the last decade.”
As facilities teams became more mobile and reliant on devices in the field, new challenges emerged:
- Difficulty locating critical documents quickly
- Inconsistent storage across systems and individual devices
- Risk of lost files and knowledge gaps
- Limited support for mobile workflows
The Solution:
To support its digital strategy, Brown launched an RFI and RFP process to evaluate modern document management platforms that could better support cloud access, mobile use, workflows and scalability.
As part of this process, Brown partnered with Hagerman & Company, whose expertise in engineering information management helped guide the university through evaluation and selection. Hagerman provided insight into best practices for document control, system architecture, and long-term scalability, helping Brown align its requirements with a modern SaaS-based solution.
Among the university's priorities were:
- A true SaaS platform with regular updates
- Cloud-hosted infrastructure
- Easier search functionality
- Improved mobile accessibility
- More streamlined workflows
- Easier onboarding for internal and external users
Brown ultimately selected Accruent RedEye.
"The SaaS model was very appealing to us. A true cloud solution that receives regular updates is very important. We wanted something that has native and robust mobile access."
- Colin Johnson, Director of Facilities Systems and Services
In addition to supporting implementation, Hagerman assisted with migrating documents from Meridian, validating metadata, and helping establish a more standardized approach to managing engineering information.
The Impact:
The transition to RedEye improved how Brown manages engineering documentation across its 275-building campus. RedEye delivered:
- Immediate improvements in how teams access, search, and utilize critical engineering information
- The ability for staff members to retrieve the documentation they needed in real time, whether they were in the field or in the office
"I've been really impressed with that the mobile capabilities are that we've seen so far. Our technicians that rely on those documents out in the field are going to be very happy with that mobile app."
- Colin Johnson, Director of Facilities Systems and Services
By building a solution around mobile accessibility and user-centered design, Accruent helped Brown University bridge the gap between legacy systems and the mobile-first workforce that defines contemporary facilities operations.
Organizations that invest in solutions aligned with how their teams actually work see measurable improvements in efficiency, collaboration, and operational effectiveness. For Brown, that investment in RedEye positioned the university to manage its complex campus environment with greater confidence and capability.
Read our blog post for more info on Brown University.
The Challenge:
A small architecture firm taking on a large, fast-tracked hospital project faces a real resourcing problem: coordinating a high volume of construction documents with a limited team, on a schedule the client wants compressed, not extended.
That was the situation HMKA faced with its 25-bed critical access replacement hospital near Fort Valley, Georgia. The firm's largest and most complex project to date. The client wanted design documents finished and construction started as quickly as possible, which meant HMKA's early release package had to be tightly coordinated from day one. Without a better way to manage that volume of documentation, a firm of HMKA's size risked falling behind on a project of this scope.
HMKA also needed to produce photo-realistic renderings of the hospital's interior and exterior, a resource the client would use to present the design to the local community and build public support for the project.
The Solution:
HMKA turned to Autodesk Revit Architecture to move off traditional 2D CAD workflows without abandoning them overnight. The firm engaged Hagerman & Company during its initial BIM evaluation for guidance on software and hardware requirements, specifically looking for a path that would let the team keep working in 2D CAD while gradually building comfort with 3D modeling.
Hagerman jumpstarted that transition with an introductory, hands-on Revit Architecture training course, giving HMKA's team a shared baseline of core Revit knowledge to build on. From there, HMKA and its engineering consultants used Revit's coordination tools throughout the design process to keep the hospital project on schedule, even with the accelerated timeline, and issued a fully coordinated set of construction documents on time
The Impact:
Revit's coordination and visualization tools let a 9-person firm take on a project scope that would typically require a much larger team.
"BIM allows a smaller firm like ours to engage in larger and more complex projects. The enhanced coordination capabilities, intuitive documentation tools, and overall project organization allow jobs to be completed in a shorter amount of time and with more efficiency. The end result is a well-managed, carefully planned facility for our clients." — Neal Hinson, Principal, HMKA
Beyond the hospital project, HMKA has carried the workflow forward: the firm now works hand-in-hand with contractors using a shared, usable model for design intent clarification, and sees potential to extend the same model into shop drawing production and subcontractor conflict coordination. As Hinson put it, "We believe BIM/VDC software has increased our ability to collaborate across disciplines and industries" — with clients seeing the benefit through shorter project schedules, faster and more accurate estimates, and better-coordinated construction documents.
For small building design firms weighing whether BIM adoption is worth it at their scale, HMKA's experience is a clear answer: it's what let a 9-person team credibly compete for and deliver a 69,000-square-foot hospital project.
Ready to Scale BIM Like HMKA Did?
Whether you're just starting to explore Revit or looking to expand BIM adoption across larger, more complex projects, Hagerman & Company can help. Our AEC/BIM Solutions team provides implementation guidance, and our certified instructors offer hands-on Revit training courses to get your team up to speed quickly.
Read our blog post on HMKA for more information.
Bates & Associates Architects needed to deliver a new higher education facility for Ozarks Technical Community College (OTC) in Waynesville, Missouri, but had never used Revit or the BIM process, and neither had their MEP consultant. Hagerman & Company delivered three rounds of custom training across Bates' team, their consultants, and even the building owner, getting the entire project team fluent enough in BIM to deliver a fully coordinated model. Bates now offers full BIM services to every client.
The Challenge:
Moving an entire project team from 2D CAD to full BIM, mid-project, with a mix of experience levels across firms, is a hard problem, and that's exactly what Bates & Associates took on with the OTC Waynesville Education Center.
Bates' standard project delivery method was AutoCAD Architecture, and the firm had no prior experience with Revit or the broader BIM process. The project's Structural Consultant had used Revit before; the MEP consultant had little to none. To deliver a fully coordinated project across all disciplines, Bates needed its entire extended team, not just its own staff, proficient in a tool most of them had never touched.
"With very limited exposure to BIM, we had to become experts in a very short timeframe in order to achieve the goals we set for the project," said Marin Pastar, AIA, NCARB, Director of BIM Technology and Project Architect at Bates & Associates. Pastar was also clear that the firm wasn't interested in a minimum-viable approach: "Unlike many professional design firms that pursue limited BIM only to get by their owner's requirements, Bates is fully dedicated to exploring and utilizing all the benefits of the entire BIM process, and go beyond 3D modeling just for the purpose of producing 2D documents."
The Solution:
Bates purchased Autodesk's Building Design Suite for Revit model integration and coordination. The predecessor to today's Autodesk AEC Collection, and brought in Hagerman & Company to train the people who'd actually be using it.
That meant training across three separate audiences: Bates' own architecture staff, their MEP consultants, and even OTC's ownership team, so the building owner understood the BIM deliverable they'd be receiving. Hagerman ran three total training sessions, one round of classroom training at Hagerman's offices, plus two rounds of custom, on-site training at Bates' own office.
"We understood that in order to deliver the superior product we envisioned, we had to make sure our entire design team understood the process and was properly trained to utilize the Revit software suite," Pastar said. "Even the best tools in the world are useless without the capable team to use them to their full potential."
The Impact:
Bates delivered a fully coordinated BIM model to OTC — and came out of the project with a repeatable BIM capability, not just a one-off deliverable.
The first project came with a real cost: hours went up compared to their AutoCAD workflow, as is typical the first time a team moves to BIM. But Bates saw the tradeoff pay off in better coordination across disciplines, and the firm now offers full BIM services to every client, using the OTC Waynesville Education Center as its proof point.
"There is a learning curve in every process," Pastar said. "We continue to explore the latest technologies and push the envelope in order to bring our clients the best service in the industry."
For architecture firms serving higher education and campus facilities clients, Bates' experience is a realistic preview: the first BIM project costs more time than the workflow it replaces, but training the full project team — including outside consultants and the owner — is what turns that investment into a standing capability rather than a one-time deliverable.
Ready to Bring Your Whole Project Team Up to Speed on BIM?
Whether it's your own staff, outside consultants, or the building owner who need to get fluent in Revit, Hagerman & Company's custom training programs are built to train an entire extended project team, not just one firm. Our AEC/BIM Solutions team can also help you plan the transition itself.
Read our blog about Bates & Associates for more information.