WAVE Custom Programming Increases Accuracy & Quality Control for Customers

Project goals

Worthington Armstrong Venture (WAVE) reached out to Synergis in order to help them create a new automated process for creating parts lists, bills of materials (BOMs), and deliver more customized options.

Solution

Synergis Applications Consultants worked closely with the team at Worthington Armstrong Venture (WAVE) to re-write the custom program in C#. Additionally, changes were also made to the initial program to provide more functionality to users, who worked directly with Synergis to define project scope, based on the needs of WAVE.

Business outcome

Drawings can be completed faster and more accurately with respect to manufacturing capabilities and quoting standards. Engineering and customer service are able to respond to customer requests faster thanks to automated bills of materials (BOMs), and custom programming tools provide better quality control. "At this point, the engineering, customer service, and project quoting are more efficient and faster, providing better accuracy and quality control for our customers".

Conclusion

After acquiring the specialty ceiling products business, WAVE specifically reached out to Synergis to update the program and give the tool more functionality. WAVE users worked directly with the Synergis Team and throughout the project there was an interactive development based on product design needs. "Having a dedicated team and project manager throughout the process was a huge benefit to our organization - the project kept moving along and all deadlines were met".