Support Testimonials

Marvin was able to identify and fix the problem very quickly. Thank you!
Danny H.

It's nice to have the security knowing that Hagerman's support staff is always there when you need them....Great job...keep up the excellent support!
Steve W.

Dave was awesome. Very patient and fast at fixing our problem. Thanks.
Josh C.

This is my first direct contact with your Technical Support and I was very impressed with the speed and the personal touch I received. In all my 'computer lifetime' (since 1994), my experience with your Technical Support is among the very best.
Gary K.

Excellent service, Dave Benning was able to figure out the issue within seconds. He hopped on my computer using GoToMeeting, and the issue was resolved. I appreciate the overall quality of service since I first called in to order the product. This is the reason we chose Hagerman, and will return for any future needs.
Greg S.

It was a very enjoyable experience. Top rate customer service. Thanks.
Judy M.

The Hagerman Support Person that helped me was Mark Dooley. He understood my problem, he asked question to help the install move along quickly and he stayed on the phone until the install was complete to ensure no other issues came up. Great Job Mark!

Ivan S.

Kevin was excellent. I wish all technical support people were as good to work with as Kevin & Hagerman & Co.
Brian W.

Dave Benning provided quality service in a timely fashion. Thanks Dave!
Erich B.

Subrina Mickle was very informative and quick with the solution to our problem.  Please let her know that we appreciate the timely and courtious response, everything that she did was on point.
Miller P.


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Training Testimonials

Great communication skills! Definitely made something potentially foreign and nature seem extremely easy and doable.
ZsaKosha R.

Very easy to follow along with an online instructor. He was also very attentive to answering questions throughout the class.
James S.

Kendred was very knowledgeable, and gave helpful tips and tricks for the software. I enjoyed the online aspect, as it caused little disruption to my life outside work, and prevented associated travel costs.
Katie S.

The instructor really took some time and was very patient with me. He explained a lot of things that I really needed to know. I truly enjoyed this session.
Eleanor R.

The class was relevant to my daily work procedures and the instructor was very professional, friendly and considerate to all levels of the class's experience.
Markus H.

Gary was an outstanding instructor, good, clear instruction. He kept the presentation fresh and interesting.
Robert G.

We went through a lot of information in a short time. Matt was very helpful when I needed extra assistance.
Gary S.

Instructor was well versed in the material and was able to completely answer all of my questions. Matt also helped relate the covered material to my specific design work. He went above and beyond to help explain/simplify drafting methods that were previously tedious or difficult. Great class. Great Instructor.
Josh M.

Good guy, answered the questions he knew, and found us quick answers to the questions he was unfamiliar with.

Instructor very knowledgeable on all topics covered.
Michael S.


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