Support Testimonials

Marvin was able to identify and fix the problem very quickly. Thank you!
Danny H.

It's nice to have the security knowing that Hagerman's support staff is always there when you need them....Great job...keep up the excellent support!
Steve W.

Dave was awesome. Very patient and fast at fixing our problem. Thanks.
Josh C.

This is my first direct contact with your Technical Support and I was very impressed with the speed and the personal touch I received. In all my 'computer lifetime' (since 1994), my experience with your Technical Support is among the very best.
Gary K.

Excellent service, Dave Benning was able to figure out the issue within seconds. He hopped on my computer using GoToMeeting, and the issue was resolved. I appreciate the overall quality of service since I first called in to order the product. This is the reason we chose Hagerman, and will return for any future needs.
Greg S.

It was a very enjoyable experience. Top rate customer service. Thanks.
Judy M.

The Hagerman Support Person that helped me was Mark Dooley. He understood my problem, he asked question to help the install move along quickly and he stayed on the phone until the install was complete to ensure no other issues came up. Great Job Mark!

Ivan S.

Kevin was excellent. I wish all technical support people were as good to work with as Kevin & Hagerman & Co.
Brian W.

Dave Benning provided quality service in a timely fashion. Thanks Dave!
Erich B.

Subrina Mickle was very informative and quick with the solution to our problem.  Please let her know that we appreciate the timely and courtious response, everything that she did was on point.
Miller P.


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Training Testimonials

Kevin did a great job of presenting the material and also answering the many questions we had.
David B.

Good environment, knowledgeable teacher. Very good class for former SolidWorks User.
Stewart P.

The one on one help was great.
Brian A.

The small classroom size created a learning oriented atmosphere with no pressure.  Matt's real world experience made the presentation more applicable.
Tim L.

[The course] helped me learn a few new tricks that will speed up my work.
James S.

I had my first classes from Gary since early 1990's. He's one of the best instructors around. Great instructions throughout the course, Gary took the time to explain every step of the way.
Hung Q.


Gary is a good teacher, friendly, and very knowledgeable about the course.
Elpidio N.

I learned a lot in this class, the instructor was highly knowledgeable in all the course material and AutoCAD. He answered all my questions. I had a list of learning objectives and expectations before the class that I wanted to learn and they were met. I will surely return to the Level 2 class. I enjoy the fact that everything I learned is relevant to what I do at my job.
Maria R.

Rick was very knowledgeable and had no problem answering my questions or explaining something more in depth if needed. The course was very precise and covered all the essentials that I need to use this software on a day to day basis.
Kevin H.

Gary is an excellent instructor, very patient, very knowledgeable. Gary was able to use real world examples from our companies and customers (thanks to the small class size), Inventor can do much more than I expected.
Bill T.


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