Feature |
Standard |
Premium |
Enterprise |
|
For individuals and smaller teams
- Product usage reporting
- 2-step verification
- 8x5 live support
Benefits included with all product subscriptions
|
For medium and large teams of 50 or more
- Product usage reporting with user details
- Single sign-on (SSO)
- 24x7 live support
Benefits available at an additional cost
|
For extra-large teams
- Connect data to third-party tools via API access
- Automated user assignments
- Customer Success Manager
Benefits available at an additional cost
|
Access Options |
Assign and give access to an individual user at a flat rate for a monthly, annual, or 3-year term.
|
X |
X |
|
Assign and give access to an unlimited number of users at a flexible, daily rate for a 3-year term.
|
|
|
X |
Reporting |
See an aggregate summary of how many people are using each product and version, and the overall frequency of use.
|
X |
X |
X |
Product usage reporting with user details
|
See which individuals are using each product and version, and their frequency of use.
|
|
X |
X |
Submit data about your users, such as location or team, to enrich reports.
|
|
|
X |
Connect data to third-party tools via API access
|
Use APIs to integrate usage data with your third-party tools to automate analysis workflows.
|
|
|
X |
Administration & Security |
Add and assign users in Autodesk Account
|
Invite and assign users to any product in your list just by using their email address.
|
X |
X |
X |
Add another layer of security to user accounts.
|
X |
X |
X |
Upload a .csv file to add a large number of users at once.
|
X |
X |
X |
Have users automatically added to your user list upon their first sign-in.
|
|
X |
X |
Users sign in via company network credentials to access products.
|
|
X |
X |
Automate user assignments
|
Set up global access to choose which products to assign to everyone on your list.
|
|
|
X |
Control user access to downloads
|
Restrict product downloads to admins only.
|
|
|
X |
Support & Adoption Services |
Troubleshoot issues with peers and experts in our community forums and get answers to your questions on the Autodesk Knowledge Network.
|
X |
X |
X |
Guided learning paths help busy professionals stay up to speed with the latest workflows and best practices.
|
X |
X |
X |
Get answers to your questions anytime from AVA, the Autodesk Virtual Agent.
|
X |
X |
X |
Submit a case and get help from an Autodesk specialist within one business day. Customers on Premium and Enterprise get expedited assistance.
|
X |
X |
X |
Contact an Autodesk specialist for help during your local business hours.
|
X |
X |
X |
Contact an Autodesk specialist for help anytime, including nights and weekends.
|
|
X |
X |
In the first 90 days, Autodesk experts help admins set up new benefits, such as single sign-on.
|
|
X |
X |
Get expertise from Autodesk to adopt new tools, features, and workflows.
|
|
X |
X |
Speak 1:1 with an Autodesk specialist to learn about product capabilities, new features, technical requirements, and more.
|
|
|
X |
Upgrade assistance & planning
|
Get help from specialists with planning, packaging, and deploying upgrades for Autodesk desktop software.
|
|
|
X |
Case management & root-cause resolution
|
Get priority responses and resolutions and support case oversight from your Designated Support Specialist.
|
|
|
X |
Build a customer success plan to meet your business goals with your Customer Success Manager.
|
|
|
X |
Autodesk Developer Network membership
|
Membership fee waived for ADN Professional.
|
|
|
X |
Collaboration |
Securely store, preview, and share design data.
|
X |
X |
X |
Quickly and securely share work with stakeholders.
|
X |
X |
X |
Separate your subscriptions and track usage by team.
|
X |
X |
X |
Parent companies can buy subscriptions for subsidiaries, regardless of a subsidiary’s location.
|
|
X |
X |
|
|
|
|