Support Testimonials

Dave provided us with prompt, consistent, and clear communication throughout our support experience. He worked to achieve a very satisfactory solution to our problem, and the end result is that our users can keep doing what they need to do. Thanks again, Dave.
Dezmond R.

Mark Dooley had great Technical knowledge and was very helpful fixing AutoCAD Inventor 2013 issues in a timely manner. I would recommend him to anyone and would be happy to work with him again on future AutoCAD issues.
Annette W.

Dave was very helpful. He was very patient, and persistent about solving the issue that I was having. I appreciate his friendliness, and professionalism. Thank you very much for your help.
Randall M.

As usual, Scott has done an excellent job of explaining the issue, showing how to fix the issue, and then allowing me to prove I can solve the issue on my own before he closes the case. I know that as long as Scott is the one that it gets sent to that I'm going to get an answer and solution!
Paul M.

Very fast resolution time. From the original email, to the final solution was less than 30 minutes. Exceptional Support!
Steve F.

Excellent service. Kevin gave me two solutions to a work around since the software would not do what I was requesting and also a website to look up for additional help items. Thank you Kevin!
Karen T.

Terry was very knowledgeable on what the issue was I was having and very supportive. He was able to correct the problem and have me up and running within the hour. I am very appreciative!!
Veronica J.

Thank you for replying so quick and providing a couple suggestions in the voice mail; that helped out and I was able to start working on the assembly again!
Audrey J.

The support was excellent. I was provided a very good lessons learned during this technical support session.
Dan H.

I was very impressed with the quick response and willingness to answer all of the questions we had regarding our AutoCAD 2014 software that we purchased through Hagermann. Support representative gave us some good information to work with as we worked through some questions regarding our need to create a deployment package for this software.
Joe M.


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Training Testimonials

This was my first online course, I was a bit apprehensive about it to begin with, but it has been every bit as easy as if I were sitting in a classroom with the class.
Scott C.

Gary is a great instructor - he is clear, direct, has an excellent speaking and teaching approach, and makes the material very understandable.
David K.

Wonderful class! Gary's expertise helped us get the most out of the class. Will be recommending 3-4 more students to the essentials class, and possibly arrange a 1-2 "custom advanced" course later.
Allan V.

I was able to get all my questions answered, no matter how many I bugged the instructor with. He [Dan Rosenberg] also was able to help us figure out solutions to our problems we might have a hard time with.
Jonathan F.

What did you like most about your training?: I enjoyed the hands on practice with the examples. There was good coverage on the most useful and helpful features of the software.
Jeffrey S.

Forrest is an incredible instructor. I look forward to working with him in the future. WOW!!! THANK YOU Forrest.
Michael G.

He [Tad] progressed at a very good rate based on class knowledge as a whole. He understood the software very well, and was able to answer questions not covered by the basic course very well.
Daniel M.

Clayton did a great job and taught at a level in respect to my experience.
Lee C.

Alice is very knowledgeable, most helpful, and able to answer every question without hesitation.
Bryan T.

What did you like most about your training?: There was a great breakdown of basic usage and functionality.
Mario H.


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