Function:

To minimize customer expense, down time, and inconvenience by pre-testing all system components prior to delivery, then delivering, setting up, and re-testing on-site.

Includes:
  Receipt and inspection of goods
  Set up, configuration and testing by professional service technicians
  Loading and configuration of software
  Overnight burn-in
  Delivery as scheduled with customer
  Set up again on-site and testing
  Resolution of all problems prior to acceptance by customer
  Verification of operational issues verified by a checklist that both Hagerman & Company, Inc. and the customer participate in, to insure customer satisfaction.