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Customer Feedback

Customer Comments:

As it turned out, the answer to my question had been staring me in the face on several occasions, but I had simply missed an option presented on the command line. After the support team told me where to look, I felt silly for having overlooked it. Nonetheless, everyone was polite about the whole thing (no audible snickering ;-) ) and seemed genuinely happy to have been able to help.
Blane Beilke, Riverstone Group

The professional staff at Hagerman & Company insure satisfaction with your investment in technology.

System integration, training, and support are not a sideline with Hagerman & Company. They are our primary business. Our services enhance and complement those services that are available from our hardware and software vendors. We welcome the opportunity to put our resources to work for you!

Customer Support Tools:

WebEx
Tool that allows us to view the callers computer and watch as they manipulate the software or allows us to take control.

Camtasia
Tool that allows us to email small movies describing necessary picks or methods

Autodesk Expertise:

*Fourth largest Autodesk dealer in America with Mechanical, Architectural, and Infrastructure Authorizations

*Application Engineers are all Autodesk Certified Experts

*Multiple experts on staff with expertise in AutoLISP, Visual Basic and other customization tools

*Instructors are from Industry

*Instructors also are part of the Product Support Team

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